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Patient Information

The DDA Patient Experience

We’re committed to providing our patients with a positive experience in every aspect of their interaction with our office and medical professionals. From answering your medical questions to providing easy-to-use account services, we strive to keep you informed and satisfied with your care.

We encourage you to register with our Patient Portal, which provides you with secure log-in access for a wide range of services, including viewing your account; requesting appointments, prescription refills, and accessing health history forms.

Questions During Business Hours

All patients are encouraged to call our office at (352) 331-8902 with questions regarding gastrointestinal medical problems. The office staff has been trained to answer many of your questions. Our staff will communicate information to your physician, and your call will be returned or otherwise answered at the first opportunity. If you leave a message on our office voicemail system for your physician’s Team Leader, please include your name, date of birth, phone number, and the reason for your call.

After Hours Questions

If you find it necessary to contact us after normal office hours, our answering service will forward all messages to our on-call physician. Your call will be returned at the earliest opportunity. Should your call not be returned by the next business day, please call our office again.